Sumac announces new vacancies again

Sumac announces Vacancies for its new branch

Sumac Microfinance Bank is hiring again.  A new branch is in the offing in Thika, hence the openings as may be appropriate. The following vacancies have been announced. Applications should reach the bank before May 17, 2019.

Vacancy Announcement – 1

Position: Branch Manager [1]

Date: May 11, 2019

Job Reference; BranchManager/May11/2019/

Sumac Microfinance Bank wishes to recruit a successful candidate to fill up the position of a Branch Manager. We are looking for a talented Branch manager to assign and direct all work performed in the branch and to supervise all areas of operation. You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

Qualified and eligible individuals interested in applying for this position may submit an application to Human Resources by no later than May 17, 2019. Kindly use reference provided in your application.

Job Summary

The Branch Manager is expected to handle various responsibilities which will include the following;

  • Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
  • Assess local market conditions and identify current and prospective sales opportunities
  • Develop forecasts, financial objectives and business plans
  • Meet goals and metrics
  • Manage budget and allocate funds appropriately
  • Bring out the best of branch’s personnel by providing training, coaching, development and motivation
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
  • Address customer and employee satisfaction issues promptly
  • Adhere to high ethical standards, and comply with all regulations/applicable laws
  • Network to improve the presence and reputation of the branch and company
  • Stay abreast of competing markets and provide reports on market movement and penetration.

Skills and Competencies

The successful candidate will possess the following skills and competencies;

  • Proven branch management experience, as a branch manager or similar role
  • Sufficient knowledge of modern management techniques and best practices
  • Ability to meet sales targets and production goals
  • Familiarity with industry’s rules and regulations
  • Excellent organizational skills
  • Results driven and customer focused
  • Leadership and human resources management skills

Qualifications

Candidates applying for this job vacancy will need to have the following qualifications;

  • Degree in Finance, Accounts or a business related course.
  • CPA (K)
  • A master’s Degree will be an added advantage
  • 3 years working experience in a similar position in the banking industry.

Applications should reach our Human Resource department on or before March 10, 2019. You can send you applications to info@sumacmicrofinancebank.co.ke or alternative deliver it to our head office on the 2nd Floor of the Consolidated Bank House, Koinange Street, Nairobi. Visit our website, www.sumacmicrofinancebank.co.ke for more information.

 

Vacancy Announcement – 2

Position: Operations Officer [1]

Date: May11, 2019

Job Reference; OperationsOfficer/May11/2019/

Sumac Microfinance Bank wishes to recruit a successful candidate to fill up the position of an OPERATIONS MANAGER. The Operations Manager will support the branch manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customer and staff

Qualified and eligible individuals interested in applying for this position may submit an application to Human Resources by no later than May 17, 2019. Kindly use reference provided in your application.

Job Summary

The Operations Manager is expected to handle various responsibilities which will include the following;

  • Ensures the branch and vaults are opened and closed on a timely basis.
  • Enforces dual control procedures at all times.
  • Facilitates teller buys and sells to the vault.
  • Balances vaults, coin machines, taxes, etc.
  • Audits teller drawers.
  • Maintains monthly branch efficiency logs.
  • Assists new tellers with training.
  • Oversees teller duties and assists line with customer transactions during peak periods.
  • Keeps staff informed of pertinent changes in operational policy and procedures.
  • Prepares teller performance appraisals and disciplinary notices as required.
  • Schedules tellers for adequate coverage at all times.
  • Performs pre-audits to ensure ongoing adherence with compliance procedures.
  • Maintains and tests alarms and other security devices.
  • Keeps educated on all deposit, business and consumer loan products.
  • Maintains adequate supplies at the facility.
  • Balances and troubleshoots ATM/debit card concerns.
  • Maintains proper teller and vault cash levels, including ordering coin and currency.
  • Reports facility/building concerns to maintenance.
  • Ensures excellent customer service skills are practiced by all the teller staff members.
  • Meets with staff regarding branch security and safety issues.
  • Facilitates meetings to disseminate operational information.

Skills and Competencies

The successful candidate will possess the following skills and competencies;

  • Business Acumen.
  • Customer/Client Focus.
  • Ethical Conduct.
  • Financial Management.
  • Decision Making

 

Qualifications

Candidates applying for this job vacancy will need to have the following qualifications;

  • Bachelor’s Degree in related field.
  • A master’s Degree will be an added advantage
  • 3 years working experience in a similar position in the banking industry.

Applications should reach our Human Resource department on or before May 17, 2019.

You can send you applications to info@sumacmicrofinancebank.co.ke or alternative deliver it to our head office on the 2nd Floor of the Consolidated Bank House, Koinange Street, Nairobi. Visit our website, www.sumacmicrofinancebank.co.ke for more information.

 

Vacancy Announcement – 3

Position: Cash Officer [1]

Date: May 11, 2019.

Job Reference; CashOfficer/May11/2019/

Sumac Microfinance Bank wishes to recruit a successful candidate to fill up the position of a CASH OFFICER.

Qualified and eligible individuals interested in applying for this position may submit an application to Human Resources by no later than May 17, 2019. Kindly use reference provided in your application.

Job Summary

The Cash Officer is expected to handle various responsibilities which will include the following;

  • Will work in the bank’s treasury or credit department.
  • Will evaluate daily cash levels and ensures they meet short-term operating needs and long-term project financing requirements.
  • Will also monitor periodic cash flows to detect business performance trends such as “working capital” ratios.

Skills and Competencies

The successful candidate will possess the following skills and competencies;

  • Result oriented with excellent communication and social skills.
  • Forward Planner with clear focus, mature reliable hardworking and able to work without supervision.
  • Honest and with very high integrity.
  • Excellent team spirit.

Qualifications

Candidates applying for this job vacancy will need to have the following qualifications;

  • Bachelor’s Degree in Commerce.
  • 3 years working experience in a similar position in the banking industry.

Applications should reach our Human Resource department on or before May 17, 2019.

You can send you applications to info@sumacmicrofinancebank.co.ke or alternative deliver it to our head office on the 2nd Floor of the Consolidated Bank House, Koinange Street, Nairobi.

Visit our website, www.sumacmicrofinancebank.co.ke for more information.

 

Vacancy Announcement – 4

Position: Cashier [1]

Date: May 11, 2019.

Job Reference; Cashier/May11/2019/

Sumac Microfinance Bank wishes to recruit a successful candidate to fill up the position of a CASHIER.

Qualified and eligible individuals interested in applying for this position may submit an application to Human Resources by no later than May 17, 2019. Kindly use reference provided in your application.

Job Summary

The Cash Officer is expected to handle various responsibilities which will include the following;

  • Greet customers when they arrive and direct them to the appropriate station within the credit union
  • Process deposits, withdrawals and other banking transactions for a high volume of customers
  • Sell or redeem savings bonds and other financial instruments
  • Perform account maintenance for members who want to change their banking products
  • Open and close accounts as required for members
  • Introduce new members to the platform and assist them with any balance transfers or other transactions

Skills and Competencies

The successful candidate will possess the following skills and competencies;

  • Sufficient clerical, bookkeeping, and administrative cash handling experience
  • Ability to maintain a balance of large bulk of currency constantly
  • Ability to maintain confidential information, thereby safeguarding the bank’s integrity
  • Ability to execute assigned duties effectively by proper understanding of both verbal and written directives
  • Ability to tolerate stress
  • Adequate customer service orientation and experience.

Qualifications

Candidates applying for this job vacancy will need to have the following qualifications;

  • Bachelor’s Degree in Commerce.
  • 3 years working experience in a similar position in the banking industry.

Applications should reach our Human Resource department on or before May 17, 2019.

You can send you applications to info@sumacmicrofinancebank.co.ke or alternative deliver it to our head office on the 2nd Floor of the Consolidated Bank House, Koinange Street, Nairobi.

Visit our website, www.sumacmicrofinancebank.co.ke for more information.

 

Vacancy Announcement – 5

Position: Relationship Officer [2]

Date: May 11, 2019.

Job Reference; RelationshipOfficer/May11/2019/

Sumac Microfinance Bank wishes to recruit two [2] successful candidates to fill up the position of a RELATIONSHIP OFFICER.

Qualified and eligible individuals interested in applying for this position may submit an application to Human Resources by no later than May 17, 2019. Kindly use reference provided in your application.

Job Summary

The Relationship Officer is expected to handle various responsibilities which will include the following;

  • Collaborate with the bank to assist clients in accomplishing wealth management objectives.
  • Develop and maintain professional understanding of customer base to assist the bank in deepening current relationships.
  • Perform as key contact for selected customer relationships under the bank’s guidance.
  • Initiate apt activities to ensure on time and scheduled response to customers.
  • Ensure to alert the bank with respect to any delays along with potential issues.
  • Provide assistance to the bank to attain approval on new account openings.
  • Review independently all documents and link entire customer accounts to suitable relationship.
  • Provide securities details, quotes and valuations to customers.
  • Implement and supervise all unsolicited trade activities.
  • Alert the bank of prospective sales opportunities emerging from discussions with clients.
  • Conduct evaluation of client’s accounts.
  • Collect mandatory information to analyze client situation.
  • Develop and oversee relationships with clients to ensure top level service provided to clients.
  • Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products.

Skills and Competencies

The successful candidate will possess the following skills and competencies;

  • Excellent communication and listening skills
  • Confidence and Presentation skills
  • Understanding and interest in financial / banking products and markets
  • Ability to analyze and research information
  • Ability to explain complex information clearly and simply
  • Good sales and negotiation skills.

Qualifications

Candidates applying for this job vacancy will need to have the following qualifications;

  • Bachelor’s Degree in Commerce or related field.
  • 3 years working experience in a similar position in the banking industry.

Applications should reach our Human Resource department on or before May 17, 2019.

You can send you applications to info@sumacmicrofinancebank.co.ke or alternative deliver it to our head office on the 2nd Floor of the Consolidated Bank House, Koinange Street, Nairobi.

Visit our website, www.sumacmicrofinancebank.co.ke for more information.

 

Vacancy Announcement – 6

Position: Customer Service Officer [1]

Date: May 11, 2019.

Job Reference; CustomerServiceOfficer/May11/2019/

Sumac Microfinance Bank wishes to recruit two [2] successful candidates to fill up the position of a CUSTOMER SERVICE OFFICER.

Qualified and eligible individuals interested in applying for this position may submit an application to Human Resources by no later than May 17, 2019. Kindly use reference provided in your application.

Job Summary

The Customer Service Officer is expected to handle various responsibilities which will include the following;

  • Deliver qualitative services to customers.
  • Promote bank products and services.
  • Build customer relationships.
  • Maintain and manage existing accounts.
  • Capture new accounts.
  • Respond to customer inquiries and resolve.
  • Maintain customer database and update periodically.
  • Assist customers in depositing and withdrawing cash.
  • Refer complex issues to the management.
  • Ensure best practices in rendering services to customers.
  • Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products.

Skills and Competencies

The successful candidate will possess the following skills and competencies;

  • Excellent communication and listening skills
  • Confidence and Presentation skills
  • Understanding and interest in financial / banking products and markets
  • Ability to analyze and research information
  • Ability to explain complex information clearly and simply
  • Good sales and negotiation skills.

Qualifications

Candidates applying for this job vacancy will need to have the following qualifications;

  • Bachelor’s Degree in Commerce or related field will be an added advantage.
  • 2 years working experience in a similar position in the banking industry.

Applications should reach our Human Resource department on or before May 17, 2019.

You can send you applications to info@sumacmicrofinancebank.co.ke or alternative deliver it to our head office on the 2nd Floor of the Consolidated Bank House, Koinange Street, Nairobi.

Visit our website, www.sumacmicrofinancebank.co.ke for more information.

 

Vacancy Announcement – 7

Position: Insurance Officer [1]

Date: May 11, 2019.

Job Reference; InsuranceOfficer/May11/2019/

Sumac Microfinance Bank wishes to recruit a successful candidate to fill up the position of an INSURANCE OFFICER.

Qualified and eligible individuals interested in applying for this position may submit an application to Human Resources by no later than May 17, 2019. Kindly use reference provided in your application.

Job Summary

The Insurance Officer is expected to handle various responsibilities which will include the following;

  • Drive sustainable growth of the assigned portfolio in order to achieve the set business target.
  • Effectively create new client relationships and partnerships whilst ensuring retention of existing business relationships through high standards of customer service.
  • Execution of day to day Insurance operations at Branch level which entails cross-selling of insurance products, posting of risk details, claims administration and documentation as well as follow up on renewals.
  • Maintain accurate records and reports on insurance transactions.
  • Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
  • Ensure customer enquiries are resolved promptly as per laid down policies and procedures.
  • Collection of premium on all insurance business transacted at the assigned Branch as per laid down procedures.
  • Champion Insurance products training at the Branch by working closely with Branch management to sensitize customers on insurance products.
  • Participate in Insurance Sales activation programs organized by branch management.
  • Ensure compliance to the Bank’s policies, procedures and regulatory requirements.

Qualifications and experience

Candidates applying for this job vacancy will need to have the following qualifications;

  • University degree from an institution recognised by Commission for Higher Education
  • AIIK Diploma / CII Diploma or any insurance related qualification is an added advantage.
  • At least 3 years’ experience in the Sales of motor & non-motor insurance products preferably within an Insurance intermediary or Insurance Company.
  • Experience in Bancassurance will be an added advantage.
  • Excellent communication and presentation skills.
  • Excellent interpersonal, and negotiation skills with the ability to network and generate new business
  • Excellent Sales and Client relationship skills.
  • Demonstrate sound knowledge of Bank products and an understanding of banking business and operations.
  • Have high integrity levels; maintains utmost confidentiality of information in their possession.
  • Have great attention to detail

Applications should reach our Human Resource department on or before May 17, 2019.

You can send you applications to info@sumacmicrofinancebank.co.ke or alternative deliver it to our head office on the 2nd Floor of the Consolidated Bank House, Koinange Street, Nairobi.

Visit our website, www.sumacmicrofinancebank.co.ke for more information.